Nakedwines.com.au Reviews
(Rated by 1862 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Customer Service4.5
- Shipping & Delivery4.8
- Price & Quality5.0
- Return Policy4.0
Recent Customer Reviews (11)
Thomas Melendez
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Summer Jennings
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Warrane Veilleux
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Olivia Bak
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Szebasztián Keresztes
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Janina Theiss
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Ellen Hairston
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Kyle Collins
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Scott Clements
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Jake Myers
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Nakedwines.com.au Pricing
Angel Membership
$40 monthly
Wine Prices
$12 - $15
Special Offers
$100 voucher
Payment Methods
Accepted Payment Options:
Prices for items on Nakedwines.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Nakedwines.com.au credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Nakedwines.com.au Pros & Cons
Pros
1
Hand-made wines: Every bottle of wine is hand-made by a top winemaker.
2
Wide variety: Offers a vast collection of local and international wines.
3
Discounted prices: Provides great discounted prices for Naked Wines angels, which are 40-60% off the regular retail wine price.
4
Money-back guarantee: Offers a 100% money-back guarantee.
5
Direct interaction with winemakers: Customers can chat directly with winemakers.
6
Educational content: Provides videos and tasting notes to brush up on the wines ordered.
7
Flexible buying service: It's a personalized wine buying service where customers pay into their account every month and then use those funds to purchase wines when they want to.
8
Diverse selection: Offers a broad selection of wines.
9
Customer interaction: The winemakers themselves interact directly with members in the comment section of each product page.
10
Unique Wines at Affordable Prices: Naked Wines offers exclusive, high-quality wines at reasonable prices, often 40-60% less than retail prices.
11
Angel Membership Benefits: Members (Angels) save on all orders, receive free samples, a monthly bottle of Angel-funded wine, and access to exclusive wines.
12
Customer Service: Naked Wines is known for its excellent customer service, offering a "100% money back guarantee" and quick resolution to issues.
13
Social Community: The platform fosters a social community where winemakers and members interact, providing valuable feedback and recommendations.
14
Flexibility: Members can customize their wine purchases and cancel their subscription at any time.
CONS
1
Misleading Pricing Claims: The company's claim of "wholesale" prices being 25-50% less than retail is misleading, as similar wines can be found at comparable or cheaper prices elsewhere.
2
Quality Variability: Some customers have reported receiving wines that are mediocre or undrinkable, which can be disappointing for those expecting high-quality wines.
3
Customer Complaints: Some users have experienced issues with the service, including being signed up for the Angel program without their consent and poor communication.
4
Overstated Retail Prices: Some customers feel that the retail prices listed on the site are overstated, making it difficult to compare with other retailers.
Nakedwines.com.au Features and Benefits
Features
Customer-friendly return policy
Full refund for returned wines, allowing customers to shop with confidence
Fast and contactless delivery
Provides convenient and transparent online shopping experience
Delivery calculator
Helps estimate delivery times and costs
Hand-made wines
Every bottle is hand-made by a top winemaker
Wide variety
Offers a vast collection of local and international wines
Discounted prices
40-60% off regular retail prices for Naked Wines angels
Money-back guarantee
100% money-back guarantee
Direct interaction with winemakers
Customers can chat directly with winemakers and interact in product comments
Educational content
Provides videos and tasting notes to learn about ordered wines
Flexible buying service
Personalized service where customers pay monthly into account and purchase wines when desired
Diverse selection
Broad selection of wines
Angel Membership
Contribute $40 monthly for discounted purchases up to 60% savings, free samples, monthly Angel-funded bottle, and exclusive wines; customizable and cancellable anytime
Wine Prices
Bottles range from $12 to $15 with significantly higher quality
Special Offers
$100 voucher for new customers on a case of at least six bottles
Unique Wines at Affordable Prices
Exclusive high-quality wines at 40-60% less than retail
Customer Service
Excellent service with 100% money-back guarantee and quick issue resolution
Social Community
Winemakers and members interact for feedback and recommendations